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Tips:

1.Free Shipping of All Order

2.If you have any problems about stirlingkit products, please contact us)

Shipping policy:

1.Free shipping of all order.

2.You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.

3.Learn more

Return policy:

1.All products can be requested for Return Merchandise Authorization within warranty of return.

2.Warranty of return: 30 days that the package has been received

3.Learn more

(Tips:If you have any problems about stirlingkit policy, please contact us)

Q1 : If my password forgotten how to deal with? 
A1 : Send an Email to: service@stirlingkit.com. with the same Email of stirlingkit account. Our staff will reset your password as soon as possible.

Q2 : Where is my order?
A2 : You can track your order on 17track.net. Or if you need a team members help check up please contact with our service team and we will be in touch with a status update.

Q3 : Refund
A3 : Refunds are processed within 1-5 business days, after you received our confirmation on the cancellation.

Q4 : How to cancel my order ?
A4 : You can cancel your order only when your order has not been shipped. Please contact us service@stirlingkit.com , we will cancel your order and give you full refund.

Q5: Returns
A5 : Order purchased in store and online have a 30 day return guarantee.

Q6: How do I return a faulty product?
A6 : If you have purchased a product in store that appears faulty, you are welcome to return it to the store for testing, an exchange or refund. Occasionally a product bought online may arrive faulty, if this is the case please contact our friendly customer service

Q7: I want to buy a large quantity of particular products, do you offer volume discounts?
A7 : Please contact us for a quote.