1.Free Shipping of All Order
2.If you have any problems about stirlingkit products, please contact us)
1.Free shipping of all order.
2.You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel.
1.All products can be requested for Return Merchandise Authorization within warranty of return.
2.Warranty of return: 30 days that the package has been received
(Tips:If you have any problems about stirlingkit policy, please contact us)
Q1 : If my password forgotten how to deal with?
A1 : Send an Email to: email@example.com. with the same Email of stirlingkit account. Our staff will reset your password as soon as possible.
Q2 : Where is my order?
A2 : You can track your order on 17track.net. Or if you need a team members help check up please contact with our service team and we will be in touch with a status update.
Q3 : Refund
A3 : Refunds are processed within 1-5 business days, after you received our confirmation on the cancellation.
Q4 : How to cancel my order ?
A4 : You can cancel your order only when your order has not been shipped. Please contact us firstname.lastname@example.org , we will cancel your order and give you full refund.
A5 : Order purchased in store and online have a 30 day return guarantee.
Q6: How do I return a faulty product?
A6 : If you have purchased a product in store that appears faulty, you are welcome to return it to the store for testing, an exchange or refund. Occasionally a product bought online may arrive faulty, if this is the case please contact our friendly customer service
Q7: I want to buy a large quantity of particular products, do you offer volume discounts?
A7 : Please contact us for a quote.
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