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Let’s have a talk
Contact us:
Email:
service@stirlingkit.com
Company Address:
Shenzhen Yongzhe Xinran Technology Co., Ltd.
3rd Floor,Building B, No. 6 Hexi New Village,Hengkeng, Guanhu Street, Longhua District, Shenzhen,China,518000
Warehouse Address:
No. 603, 6 / F, 3009 Banxuegang Avenue, Bantian, Longgang, Shenzhen, China
Point of Contact:
Still have a question ?
Service & Collaboration Guide
Stirlingkit has ONE official website only. Normally, our website exclusively offers after-sales service for customers who have placed orders directly on Stirlingkit. But if you have other problems with the miniature model engines, website errors, or the community that you want to share with us, please feel free to contact us.
Influencer Collaboration
If you are an influencer on social media platforms such as Twitter, Facebook, TikTok, Instagram, YouTube, or Twitch, and are interested in our model engine products, please contact us via email at service@stirlingkit.com for potential collaboration.
Reissue of Accessories
For engine DIY kits purchased on our website, a 30-day warranty is applicable. Within this warranty period, customers have the opportunity to receive free reissued accessories. If you are missing accessories, kindly provide the product model SKU and the accessory number and quantity you require.
Online Manual
In the event of a missing manual, please send the product model (name and SKU) and a picture of the product to our customer service (service@stirlingkit.com). Our team will then send you the digital English manual to your email. Please note that we only have the English version of the manual. If you require the manual in other languages, you can use translation software to capture an image and translate the English manual.
Logistics Issues
If you have inquiries about the logistics of your package, please send the order number to our customer service (service@stirlingkit.com). Our team will promptly check the package's logistics status for you.
Wholesale & Dropshipping
For inquiries related to wholesale and dropshipping cooperation, kindly reach out to our customer service email: service@stirlingkit.com. You can obtain a quotation table, and there are discounts available for wholesale samples.
Additional store locations
U.S. | Texas
10Midway Rd, Suite 220, Carrollton, TX 75007
Germany
Torstr. 111, Vorderhaus, 1. OG, 10222 Berlin
India
Corporate Edge, Suite #3020, DLF Epitome, Cyber City
Israel
Yigal Alon 11a, Alon Tower 1, 4rd Floor – Be All Offices